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Communications Guidance

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Photo of 2 firefighters on a smoky road with mobile equipment

This guidance is intended to help the NWCG Executive Board, staff, committees, and subgroups make communications decisions and ensure consistent and standardized NWCG communications practices.

Getting Started

Determine necessity, content, and purpose of the proposed message. The content and purpose of the message will determine the most appropriate format and distribution methods. Consider the following for each message:

  • Audience:  Identify the target audience for the information.
  • Sensitivity:  Define and adequately address concerns such as time, budget, or political constraints.  Messages with budgetary and political impacts require more engagement with the Executive Board.
  • Impacts:  Identify potential impacts on other stakeholders to resolve conflicts beforehand.
  • Future Access:  Determine a stable location for long term access to the information and direct the reader to that location.
  • Lifespan:  Ensure the content makes the message’s lifespan or timeline clear.  Consider the need to rescind, update, expire, or archive messages or products.

The chart below displays steps in the process NWCG staff uses to determine format and distribution. Coordinators will work closely with proposing and impacted parties to determine the appropriate source and method of distribution.

Chart to display the process NWCG staff uses to determine format and distribution

Common Messages and Likely Format

NWCG correspondence originates from an NWCG source, including the Executive Board, committees and subgroups, and staff. NWCG does not distribute announcements about external events unless an NWCG entity is directly involved in the support and delivery.

Templates

NWCG has created templates to assist committees and staff in communications and to provide consistency in the layout and structure of the information being presented.  

Memorandums

  • Memos provide a decision or request an action or assistance. Memos may be issued by the Executive Board or by NWCG committees. Executive Board memos are generally distributed to the full NWCG email announcements list seven days after the initial release of the memo, with discretion based on the addressee or subject matter. Memos should be posted on the Correspondence webpage of the group that issued them.

Common Messages

  • Communicate a decision
  • Provide guidance to a committee or subgroup
  • Announce the establishment of a new/revised standard
  • Make a general announcement

Tasking Memorandums

Direction to accomplish specific, time-bound NWCG tasks is conducted via tasking memos which are typically sent between committees or from the Executive Board to committees. This is direction to focus on an assignment that may not otherwise be accomplished in the requested timeframe.

Common Messages

  • Deliver an assignment to an existing committee or subgroup or ad hoc task team

Briefing Papers

Briefing papers provide information or request an action or decision. They are commonly used by committees and staff to brief the Executive Board.

Letters

Information, recognition, and acknowledgement of outside entities is done directly to a recipient through a formal letter.

Common Messages

  • Reply to a request from an external party
  • Request action from an external party
  • Express appreciation for service or support to NWCG

Common Informal Messages

Informal messages do not necessitate a formal template. They are likely to be distributed to a broad audience via email distribution list and/or social media.

  • Release or revise an NWCG standard (e.g., publication or training material)
  • Request feedback or input (e.g., call for comment)
  • Provide guidance (e.g., equipment bulletin)
  • Announce stakeholder or partner activities, events, or information (e.g., FEMA)
  • Correct information or alleviate confusion (e.g., minor errors or updates)

Distribution Methods

Templates are the formal means for preparing a message. Email announcements and social media are used to distribute the same message, as appropriate, to a wider audience or to broadly share a less formal announcement.

Executive Secretary Email

Particularly on the behalf of the Executive Board, correspondence may be sent directly from the NWCG Executive Secretary via email when appropriate to the audience.

Email Announcements

NWCG uses the mail distribution service MailChimp as a means for wide-distribution of memos, requests for input, announcements, and other updates with the intended audience. These emails typically direct the recipient to a permanent source for further information. (Sign up for announcements and view previous mailings from the NWCG homepage).

Groups

To facilitate distribution of information to the intended audience, groups have been set up to which interested parties can subscribe. The lists are driven by functionality and subject area. Any or all of the groups may be selected when sending an email.

  • Aviation
  • Coordination and Dispatch
  • Data Management
  • Fire Environment (Weather/Behavior/Danger)
  • Fuels, RX, Fire Planning, and Smoke
  • Risk Management and Safety
  • Incident Business
  • Training and Qualifications
  • Logistics and Equipment
  • Mitigation, Education, Prevention, and Investigation
  • Data Management (Standards/Glossary/Fire Reporting/Geospatial)
  • NIMS
  • Command
  • Plans
  • Operations

Social Media

NWCG maintains official social media sites for less formal communications. Social media will also be used for notification of formal communications by directing followers to a permanent source for further information. NWCG staff will follow internal standard operating procedures for the use of official social media.

Official NWCG Social Media Sites

DHS-FEMA-US Fire Administration

NWCG may contribute to the following:

  • EMR-ISAC Weekly InfoGram: The U.S. Fire Administration’s (USFA) Emergency Management and Response – Information Sharing and Analysis Center (EMR-ISAC) InfoGram, produced weekly, typically includes four short articles about the protection of the critical infrastructures of communities and their emergency responders. The topics are categorized as Responder Safety, Fire Prevention/Mitigation, Fire Education, and General Response.
  • HSIN-ES Info Sharing: The Homeland Security Information Network – Emergency Services (HSIN-ES) is updated daily to provide all-hazard-all-threat information sharing as well as information announcements, alerts and advisories for the leadership of the Emergency Services Sector.

Process for submitting NWCG contributions.

Direct Distribution

Informal means of communication and group-to-group correspondence may be sent directly from one individual to the recipients when appropriate. 

External Media Communications

Follow agency or employer direction regarding communications or requests for interviews with outside entities and media outlets. Involvement of the NWCG Communications Lead and appropriate NWCG Coordinator is also encouraged.  

Any press releases sent on behalf of NWCG by agency external affairs should be coordinated with NWCG staff and relevant committee or subgroup members following distribution of information by the Executive Board.

Contact

For questions, contact the NWCG staff member corresponding to your committee or the subject matter, or submit a request via the NWCG website.

NWCG Latest Announcements

Incident Position Standards and the Next Generation Position Task Books Now Available for UASD, UASM, UASL and UASP

Date: July 31, 2025
Questions?  Please contact:
Interagency Fire Unmanned Aircraft Systems Subcommittee
 

NWCG is excited to announce that Incident Position Standards and the Next Generation Position Task Books are now available for all four Unmanned Aircraft Systems positions:

  • Unmanned Aircraft Systems, Data Specialist (UASD)
  • Unmanned Aircraft Systems, Manager (UASM)
  • Unmanned Aircraft Systems, Module Leader (UASL)
  • Unmanned Aircraft Systems Pilot (UASP)

The Performance Support Packages for these positions were developed as part of the Incident Performance and Training Modernization effort. These resources support trainees, qualified personnel, and evaluators in their respective roles.

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1, scheduled for January 2026.

References:

NWCG Unmanned Aircraft Systems, Data Specialist Position Page

NWCG Unmanned Aircraft Systems, Manager Position Page

NWCG Unmanned Aircraft Systems, Module Leader Position Page

NWCG Unmanned Aircraft Systems Pilot Position Page

Incident Position Standards and the Next Generation Position Task Books Now Available for RADO and INCM

Date: July 30, 2025
Questions?  Please contact:
Incident Logistics Subcommittee
 

NWCG is excited to announce that Incident Position Standards and the Next Generation Position Task Books are now available for Radio Operator (RADO) and Incident Communications Center Manager (INCM).

The Performance Support Packages for these positions were developed as part of the Incident Performance and Training Modernization effort. These resources support trainees, qualified personnel, and evaluators in their respective roles.

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1, scheduled for January 2026.

References:

NWCG Radio Operator Position Page

NWCG Incident Communications Center Manager Position Page

ETC Equipment Bulletin: 25-004 NEW Aquatic Invasive Species – Golden Mussels

Date: July 29, 2025
Questions?  Please contact:
Equipment Technology Committee
 

The Equipment Technology Committee (ETC) issued Equipment Bulletin: 25-004, notifying the wildland fire community about a newly discovered invasive species and actions to take if found. Golden mussels, a highly invasive species recently identified in California, pose a significant risk to native ecosystems, infrastructure, and fire equipment. These mussels rapidly colonize hard and soft surfaces, including aquatic plants and fire equipment, clogging pipes, fouling motors, disrupting water systems, and impacting native species.

To help prevent their spread, fire personnel must follow the decontamination procedures outlined in the NWCG Guide to Preventing Aquatic Invasive Species Transport by Wildland Fire Operations, PMS 444. Additionally, report any sightings immediately to your Lead Resource Advisor and include clear, close-up photos and location details.

Read the complete ETC Equipment Bulletin: 25-004 to learn more. 

References:

NWCG Alerts

ETC Equipment Bulletin: 25-004

NWCG Guide to Preventing Aquatic Invasive Species Transport by Wildland Fire Operations, PMS 444

Incident Position Standards and the Next Generation Position Task Books Now Available for ICT5 and FFT1

Date: July 29, 2025
Questions?  Please contact:
Incident Command Subcommittee
Incident Operations Subcommittee

NWCG is excited to announce that Incident Position Standards and the Next Generation Position Task Books are now available for Incident Commander Type 5 (ICT5) and Firefighter Type 1 Squad Boss (FFT1).

The Performance Support Packages for these positions were developed as part of the Incident Performance and Training Modernization effort. These resources support trainees, qualified personnel, and evaluators in their respective roles.

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1, scheduled for January 2026.

References:

NWCG Incident Commander Type 5 Position Page

NWCG Firefighter Type 1 Squad Boss Position Page