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Expanded Dispatch Support Dispatcher

EDSD Incident Position Description

The Expanded Dispatch Support Dispatcher (EDSD) works in an expanded dispatch organization to relieve the host agency’s dispatch unit by adding additional support positions to assist with the workload for both planned and unplanned events. The EDSD reports to the Expanded Dispatch Supervisory Dispatcher (EDSP) or another assigned supervisor. The EDSD works in the Dispatch functional area.

Leadership Level 2, New Leader (Convey Intent)

  • For additional information review Level 2 description, expected behaviors and knowledge, suggested development goals, and self-study opportunities.

Prepare and Mobilize

  • Ensure individual readiness.
  • Gather critical information pertinent to the assignment.
  • Travel to and check in at assignment.

Build the Team

  • Obtain briefing from supervisor and/or previous shift/assignment, as necessary.

Supervise and Direct Work Assignments

  • Mentor subordinates and/or trainees.

Perform Expanded Dispatch Support Dispatch-Specific Duties

  • Obtain situational awareness.
  • Review and manage existing requests.
  • Receive and manage new requests.
  • Communicate and manage resources in preparation for reassignment or demobilization.
  • Perform effectively in each of the four functional areas.
  • Perform effectively in the Overhead functional area.
  • Perform effectively in the Crews functional area.
  • Perform effectively in the Equipment functional area.
  • Perform effectively in the Supplies functional area.

Communicate and Coordinate

  • Establish and maintain communication with frequent contacts.
  • Participate in and/or conduct briefings and/or After Action Reviews (AARs).

Document

  • Complete all administrative tasks and documentation in an accurate and timely manner.

Demobilize

  • Prepare for and implement demobilization.

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NWCG Latest Announcements

2024 Paul Gleason Award Winners Announced

Date:  March 13, 2026
Questions? 
Please contact: Leadership Committee

The NWCG Leadership Committee is proud to announce the recipients of the 2024 Paul Gleason "Lead By Example" awards. Award categories include Initiative and Innovation, Mentoring and Teamwork, Motivation and Vision, as well as a Lifetime Achievement Award.

Congratulations to the awardees:

  • Justin Baxter, National Unmanned Aerial System (UAS) Operations Specialist, with the U.S. Forest Service — Initiative and Innovation
  • Kelly Woods, Director of the Wildland Firefighting Lessons Learned Center — Mentoring and Teamwork
  • Doug Booster, Instructor, ProHealth Net, Inc. — Motivation and Vision
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References:

Paul Gleason Lead By Example Award

Wildland Fire Leadership Development Program (WFLDP)

Leadership Committee

NEW! S-231, Engine Boss Course Available Now

Date:  March 6, 2026
Questions? 
Please contact: Incident Operations Subcommittee

NWCG is pleased to announce the new S-231, Engine Boss (Single Resource) course is now available on the Wildland Fire Learning Portal (WFLP). Developed through the Incident Performance and Training Modernization (IPTM) effort, this training supports individuals working towards Engine Boss, Single Resource (ENGB) incident qualifications. 

This is a performance-based instructor-led training (ILT) that focuses on the application of ENGB responsibilities during wildland fire operations, emphasizing readiness, information gathering, risk management, engine tactics, and Wildland Urban Interface (WUI) operations. Trainees apply these skills through scenario-based group work and an optional field day that reinforces hands-on engine operation tasks. 

References:

S-231, Engine Boss (Single Resource) (Instructor-led)

NWCG Engine Boss, Single Resource (ENGB) Position Page

Wildland Fire Learning Portal

NWCG Celebrates 50 Years!

Date:  March 6, 2026
Questions? 
Please contact: NWCG Executive Secretary

NWCG is proud to celebrate 50 years of service to the wildland fire community. Beginning in 1976 with an interagency agreement between the Department of Interior and Department of Agriculture, NWCG has grown to include additional member agencies and is recognized as the standard-setting leader in wildland fire operations.

To honor where we’ve been and highlight where we are going, the NWCG team has created a video showcasing our history and accomplishments. The video is now available on the NWCG website.

References:

NWCG 50 Year Anniversary Video

NEW! S-131, Firefighter Type 1 Course Available Now

Date:  March 6, 2026
Questions? 
Please contact: Incident Operations Subcommittee

NWCG is pleased to announce the new S-131, Firefighter Type 1 course is now available on the Wildland Fire Learning Portal (WFLP). Developed through the Incident Performance and Training Modernization (IPTM) effort, this course is a performance-based instructor-led training (ILT) that focuses on the application of situational awareness and decision making, building on the knowledge and concepts introduced in previous required courses. Using a threaded fictitious fire, each unit focuses on a performance-based activity in which students practice applying their decision-making and problem-solving skills.

The S-131, Firefighter Type 1 course is required for individuals seeking qualifications to be a Firefighter Type 1 (Squad Boss) (FFT1) or an Incident Commander Type 5 (ICT5).

References:

S-131, Firefighter Type 1 (Instructor-led)

NWCG Firefighter Type 1 (Squad Boss) Position Page

NWCG Incident Commander Type 5 Position Page

Wildland Fire Learning Portal