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Incident Communications Center Manager

INCM decorative banner: photos depicting INCM position. INCM Position Description: The Incident Communications Center Manager (INCM) is responsible for receiving and transmitting radio and telephone messages among and between personnel and to provide dispatch services at the incident.

The Incident Communications Center Manager (INCM) is responsible for managing the administrative documentation and inventory of the Communications unit and acts as a Radio Operator (RADO) in the absence of an operator. The INCM supervises RADOs in the Communications unit and reports to the Communications Unit Leader (COML). The INCM works in the Logistics functional area.

USWDS Paragraphs

Logistics Section Chief (LSC3) Service Branch Director (SVBD) Communications Unit Leader (COML) Incident Communications Technician (COMT) Incident Communications Center Manager (INCM) Medical Unit Leader (MEDL) Food Unit Leader (FDUL) Support Branch Director (SUBD) Supply Unit Leader (SPUL) Ordering Manager (ORDM) Receiving/Distribution Manager (RCDM) Facilities Unit Leader (FACL) Base Camp Manager (BCMG) Ground Support Unit Leader (GSUL) Equipment Manager (EQPM) Security Manager (SECM) Radio Operator (RADO) Logistics Section Chief (LSC2) Logistics Section Chief (LSC1) Logistics Section Chief (LSCC)

The Forest Service and Department of Interior are enabled by Administratively Determined Pay Plans (AD Pay Plans) to hire persons for temporary duration for the following reasons:

  1. To cope with a sudden and unexpected emergency caused by a fire, or extreme fire potential, flood, storm, or any other all-hazard emergency that threatens damage to federally protected property, has the potential to cause loss of life, serious injury, public health risk, or damage to natural or cultural resources unless brought under immediate control.
  2. To provide emergency assistance to States under formalized agreements.
  3. To meet mission assignments issued by the Federal Emergency Management Agency (FEMA).

The National Wildfire Coordinating Group (NWCG) Incident Business Committee (IBC) reviews positions annually and establishes pay rate classifications for each position.

For more information on the AD Pay Plans, visit Incident Business Committee.

Date: Apr 2021

Added: Incident Position Description (IPD) approved.

Date: Oct 1993

Position created.

USWDS Paragraph Bundles

Primary Committee: Incident and Position Standards Committee
Steward: Incident Logistics Subcommittee
Key Stakeholder(s): National Coordination System Committee


Last Modified / Reviewed:

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NWCG Latest Announcements

NEW! NWCG Standards for Airtanker Operations, PMS 514

Date: March 7, 2025
Contact: National Interagency Aviation Committee

The NWCG Standards for Airtanker Operations, PMS 514 establishes the standards for dispatching, utilizing, and coordinating airtankers on interagency wildland fires. These standards should be used in conjunction with the NWCG Standards for Aerial Supervision (SAS), PMS 505, NWCG Standards for Airtanker Base Operations (SABO), PMS 508, and any applicable agency plans.

References:

NWCG Standards for Airtanker Operations, PMS 514

Incident Position Standards and Next Gen Position Task Books Now Available for Dispatch Incident Positions

Date: March 5, 2025
Contact: National Coordination System Committee

NWCG is excited to announce that Incident Position Standards and Next Generation Position Task Books are now available for all six Dispatch positions:

  • Aircraft Dispatcher
  • Expanded Dispatch Coordinator
  • Expanded Dispatch Recorder
  • Expanded Dispatch Supervisory Dispatcher
  • Expanded Dispatch Support Dispatcher
  • Initial Attack Dispatcher

The Performance Support Packages for these positions, including the Expanded Dispatch Job Aid, J-601 and the Initial Attack and Aircraft Dispatcher Job Aid, J-602, were developed as part of the Incident Performance and Training Modernization (IPTM) effort. These resources support trainees, qualified personnel, and evaluators in their roles.

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1.

References:

NWCG Aircraft Dispatcher Position Page 

NWCG Expanded Dispatch Coordinator Position Page 

NWCG Expanded Dispatch Recorder Position Page 

NWCG Expanded Dispatch Supervisory Dispatcher Position Page 

NWCG Expanded Dispatch Support Dispatcher Position Page 

NWCG Initial Attack Dispatcher Position Page 

NWCG Job Aids 

Incident Position Standards and the Next Generation Position Task Books Now Available for DMOB, DOCL, and RESL

Date: February 28, 2025
Contact: Incident Operations Subcommittee

NWCG is excited to announce that Incident Position Standards and the Next Generation Position Task Books are now available for Demobilization Unit Leader (DMOB), Documentation Unit Leader (DOCL), and Resources Unit Leader (RESL).

The Performance Support Packages for these positions, including a job aid for RESL, were developed as part of the Incident Performance and Training Modernization (IPTM) effort. These resources support trainees, qualified personnel, and evaluators in their respective roles.

Any changes to qualification pathways will take effect with the next update of the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1.

References:

NWCG Demobilization Unit Leader Position Page 

NWCG Documentation Unit Leader Position Page 

NWCG Resources Unit Leader Position Page 

Next Generation Position Task Book and Updated Incident Position Description Now Available for Operations Section Chief Complex

Date: February 27, 2025
Contact: Incident Operations Subcommittee

NWCG is excited to announce that Operations Section Chief Complex (OSCC) has a Next Generation NWCG Position Task Book for Operations Section Chief Complex (OSCC), PMS 311-108 and an updated Incident Position Description.

These resources support trainees, qualified personnel, and evaluators in their respective roles.

References:

NWCG Operations Section Chief Complex Position Page 

NWCG Operations Section Chief Complex Incident Position Description 

NWCG Position Task Book for Operations Section Chief Complex (OSCC), PMS 311-108