Expanded Dispatch Supervisory Dispatcher

Duties

• Provides leadership and coordination in developing and implementing the expanded dispatch operation. Plans work objectives on a daily or project basis and makes adjustments to meet priorities. Adjusts shift lengths, staffing levels and work assignments based on changes to workload.
• Works closely with Incident Management Team (IMT) establishing ordering positions/processes/demobilization.
• Monitors workload of expanded organization making adjustments as needed.
• Establishes work schedules of expanded organization.
• Coordinates with local agency dispatch to maximize opportunities for training assignments.
• Ensures adequate facilities are available for expanded organization.
• Provides guidance and supervision to all functional areas in expanded organization.
  • Recognizes priorities and directs the processing of resource orders.
  • Identifies and evaluates stressful situations or problem areas and makes adjustments to correct the situation.
  • Ensures compliance with established dispatch protocols.
  • Provides training for subordinates as necessary.
  • Schedules and conducts briefings with Support Dispatchers and Supervisory Dispatcher to ensure complete information exchange.
  • Ensures coordination between functional areas within the expanded dispatch organization.
  • Reviews and signs time keeping documents.
• Ensures compliance with established protocols.
• Recognizes and directs priority of processing resource orders.
• Initiates off-site emergency procedures according to emergency plans/guides (search and rescue, hazardous materials, overdue aircraft, medevac, etc.).
• Establish relationships and exchange of information between expanded organization and other support organizations, Geographic Area Coordination Center (GACC).
• Directs the processing of intelligence information (ICS 209).
• Ensures reference guides/materials are available for section.
• Coordinates demobilization of resources with IMT.
• Provides for the disposition of all incident records/files.

Position Knowledge and/or Requirements

• Interagency Aviation Management and Safety.
• Satisfactory performance as a support dispatcher in at least four function areas (aircraft, crews, overhead, equipment, supplies, or intelligence).
• Satisfactory position performance as an EDSP.