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Expanded Dispatch Support Dispatcher

Position Description

Duties

  • Requires knowledge of the various procedures for obtaining resources in a timely fashion in accordance with the needs of the incident.
  • Independently plans and carries out work, handling problems in accordance with instructions, policies, previous training and accepted practices.
  • Knowledge of the capabilities and limitations for a variety of fire suppression resources to determine the availability of a resource to meet the specific mission requested by the incident.
  • Considers safe and cost effective results when mobilizing/demobilizing resources.
  • Uses reference guides to validate resource capabilities/limitations/use regulations.
  • Summarizes resource information for intelligence reports.
  • Utilizes established methods and ordering channels (mob guides, contracts, dispatch operation guide, NFES catalog, etc.).
  • Utilizes existing agreements/contracts for obtaining resources.
  • Communicates with internal/external entities.
  • Reviews resource order form for completeness/accuracy/follow-up.
  • Requests commercial and non-commercial flights for personnel/cargo and flight follows.
  • Effectively utilizes resource tracking and status systems.
  • Provides supervision to dispatch recorders.
  • Prioritizes work and makes decisions for functional area.

Position Knowledge and/or Requirements

  • Satisfactory performance as a dispatch recorder.
  • Satisfactory position performance as a support dispatcher.

NWCG Latest Announcements

NWCG Equipment Technology Committee Releases Safety Warning: 25-001 Non-specification fire shelters

Date: January 15, 2025
Contact: Equipment Technology Committee

The Equipment Technology Committee (ETC) has released Safety Warning: 25-001 Non-specification fire shelters. Non-specification fire shelters claiming to meet Forest Service (FS) fire shelter specification 5100-606 were first found in February of 2023. As of September 2024, non-specification shelters are again being advertised and sold on the open market.

This Safety Warning outlines details and recommended procedures to purchase FS specification shelters made with materials and components that meet performance criteria and toxicity testing requirements outlined in FS Specification 5100-606. 

For additional information on identifying non-specification shelters, please view ETC Safety Warning 23-01.

References:

ETC Safety Warning 25-001: Non-specification fire shelters

NWCG Equipment Technology Committee

ETC Safety Warning 23-01

Paul Gleason Lead by Example Awards

Date: January 14, 2025
Contact: Leadership Committee

The NWCG Leadership Committee has awarded the 2023 Paul Gleason “Lead By Example” awards to individuals in the categories of Initiative and Innovation, Mentoring and Teamwork, and Motivation and Vision, as well as a Lifetime Achievement Award.

Congratulations to the awardees:

  • Sam Bowen, Superintendent of the Mark Twain Veteran Crew with the U.S. Forest Service.
  • Greg Titus, Zone Fire Management Officer for the St. Marks National Wildlife Refuge with U.S. Fish and Wildlife Service.
  • Renae Crippen, Manager of the Blue Mountain Interagency Dispatch Center with the U.S. Forest Service.
  • Eric Carlson, Instructor with OMNA International.

References:

Paul Gleason Lead by Example Award

Wildland Fire Leadership Development Program

Interview with Paul Gleason

Updated NWCG Standards for Water Scooping Operations, PMS 518

Date: December 19, 2024
Contact: Water Scooper Operations Unit

The NWCG Standards for Water Scooping Operations, PMS 518 establishes the standards for dispatching, utilizing, and coordinating water scooping aircraft on interagency wildland fires. These standards should be used in conjunction with the NWCG Standards for Aerial Supervision (SAS), PMS 505, and any local, state, or geographic/regional water scooping plans.

References:

NWCG Standards for Water Scooping Operations, PMS 518

Updated NWCG Standards for Aerial Supervision, PMS 505

Date: December 19, 2024
Contact: Interagency Aerial Supervision Subcommittee

The Interagency Aerial Supervision Subcommittee has updated the NWCG Standards for Aerial Supervision, PMS 505. PMS 505 establishes standards for aerial supervision operations for national interagency wildland fire operations. 

References:

NWCG Standards for Aerial Supervision, PMS 505