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Expanded Dispatch Coordinator

CORD Incident Position Description

The Expanded Dispatch Coordinator (CORD) provides leadership, direction, priority setting, and oversight to interagency coordination center personnel in all dispatch functions, including logistics support. The CORD may supervise all dispatch operations and reports to the Dispatch Center Manager (CM) or agency leadership. The CORD works in the Dispatch functional area.

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Leadership Level 4, Leader of Leaders (Provide Direction)

  • For additional information review Level 4 description, expected behaviors and knowledge, suggested development goals, and self-study opportunities.

Prepare and Mobilize

  • Ensure individual readiness.
  • Gather critical information pertinent to the assignment.
  • Travel to and check in at assignment.

Build the Team

  • Obtain briefing from the Expanded Dispatch Supervisory Dispatcher (EDSP), Center Manager (CM), Expanded Dispatch Coordinator (CORD), or Agency Administrator (AA).
  • Establish operations and communication with supervisor(s) and leadership.

Supervise and Direct Work Assignments

  • Supervise and manage staff.

Perform Expanded Dispatch Coordinator-Specific Duties

  • Establish and maintain communication with relevant contacts.
  • Monitor, evaluate, and prioritize workload.
  • Coordinate and facilitate dispatch center operations.
  • Communicate incident status with the local Dispatch Center Manager (CM) and agency leadership.
  • Maintain situational awareness.
  • Attend meetings.
  • Conduct daily briefings.

Communicate and Coordinate

  • Conduct briefings and/or After Action Reviews (AARs).

Document

  • Manage administrative tasks and documentation.

Demobilize

  • Prepare for and implement demobilization.

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Questions?  Please contact:
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The NWCG Standards for Wildland Fire Chainsaw Operations, PMS 212 includes position standards designed to be used in conjunction with the Next Generation Position Task Book (Next Gen PTB). The Next Gen PTB for Basic Faller (FAL3) includes an evaluation guide with suggested rating elements to consider when assessing trainees.

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NWCG Standards For Wildland Fire Chainsaw Operations, PMS 212

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The Risk Management Committee (RMC) serves as the position steward for all Safety Officer incident positions and continues to improve position standards, training, and naming conventions. The implementation of Complex Incident Management (CIM) required changes to position titles. RMC collaborated with the NWCG Incident Position Standards Committee (IPSC) to propose and implement these updates. 

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PMS 412 provides guidance for wildland fire investigations. This guide outlines recommended procedures, practices, techniques, and methods to promote a systematic approach. The last update to this publication was in 2016.

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NWCG Guide to Wildland Fire Origin and Cause Determination PMS 412

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