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Expanded Dispatch Supervisory Dispatcher

EDSP Incident Position Description

The Expanded Dispatch Supervisory Dispatcher (EDSP) works in an expanded dispatch organization to relieve the host agency’s dispatch unit by focusing exclusively on large or complex incident(s). The EDSP reports to the local unit’s Dispatch Center Manager (CM), local unit Agency Administrator (AA), or another assigned supervisor. The EDSP works in the Dispatch functional area.

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Leadership Level 3, Leader of People (Develop Intent)

  • For additional information review Level 3 description, expected behaviors and knowledge, suggested development goals, and self-study opportunities.

Prepare and Mobilize

  • Ensure individual readiness.
  • Gather critical information pertinent to the assignment.
  • Travel to and check in at assignment.

Build the Team

  • Obtain briefing from the Expanded Dispatch Supervisory Dispatcher (EDSP), Center Manager (CM), Expanded Dispatch Coordinator (CORD), or Agency Administrator (AA).
  • Establish expanded dispatch operations and communication with expanded dispatch staff.

Supervise and Direct Work Assignments

  • Supervise and manage expanded dispatch staff.

Perform Expanded Dispatch Supervisory Dispatcher-Specific Duties

  • Establish and maintain communication with relevant contacts.
  • Monitor, evaluate, and prioritize workload.
  • Manage the cost-effective coordination of mobilization/demobilization by functional area.
  • Communicate expanded status with the local Dispatch Center Manager (CM).
  • Maintain situational awareness.
  • Attend meetings.
  • Conduct daily briefings.

Communicate and Coordinate

  • Conduct briefings and/or After Action Reviews (AARs).

Document

  • Manage administrative tasks and documentation.

Demobilize

  • Prepare for and implement demobilization. 

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