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2024 WOR: Communication

 Day 1  |  Day 2  |  Day 3  |  Day 4  |  Day 5  |  Day 6  |  Day 7  |  Letter to Leadership

 

Communication

Have you ever been talking with someone and had the feeling that you just aren’t understanding each other? Maybe you were trying to deliver a message and it didn’t land well, or there was no reply, and you were left to interpret body language? Or you were receiving a message and distractions were present like a noisy environment, a sense of urgency, or position rank? If that instance lingered in your mind, you experienced a breakdown in communication and the natural human desire to communicate effectively. 

The challenges of communication were numerous on the Mendocino Complex. As a part of the Facilitated Learning Analysis (FLA) following the entrapment on August 19th, interviews were conducted with numerous key personnel involved. The lessons they shared were broken into the categories of Aviation, Intercrew, Fireline, and Overhead. Each category of lessons learned contained takeaways about communication. Upon review of the airtanker drop that resulted in one firefighter fatality and multiple firefighter injuries days earlier, the notification and acknowledgement of impending aerial drops was documented as a safety issue for review. 

There’s no question that for our craft to evolve, as wildland fire professionals we must work to continually improve our communication skills, habits, and protocols. But where do we start? 

The Mendocino Entrapment FLA Team posed numerous communication questions for discussion. Think of your own experiences and consider some of these questions that came out of the fire. 

Discussion Questions:

  • When you give a message, how do you obtain confirmation that it has been understood? When you receive a message, how do you confirm that you are understanding it correctly? 
  • What is the difference between briefings given to a group of people who commonly work together and a briefing between a group of people who just met?
  • In your experience, what difficulties and benefits have you found working with other agencies? How might you put added effort into ensuring smooth communication with resources from other agencies?
  • Have you ever been given a compressed or abbreviated briefing? What essential information needs to be included in a compressed briefing? 
  • In today’s environment of large fires and minimal logistical support (especially during PL 5), what can you do to compensate for communications issues? 
     

Resources:

 

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NWCG Committees Observe Suicide Prevention Awareness Week: September 7-13, 2026

Date:  September 8, 2026
Questions? 
Please contact: Health and Wellness Subcommittee

The NWCG Health and Wellness Subcommittee (HWSC) and Safety/Risk Management Committee (SRC) recognize the unique challenges and demands faced by the wildland fire community. The HWSC and SRC know that we are all stronger together and believe in fostering a culture of support, understanding, and resilience.

Suicide Prevention Awareness encourages us to actively connect with and support each other. For more information that could make a difference for yourself or someone else please review the materials and resources provided for the 2026 Suicide Prevention Awareness Week.

References:

2026 Letter from Leadership

988 Suicide & Crisis Lifeline

Health and Wellness Subcommittee

Safety and Risk Management Committee

2025 Paul Gleason Award Winners Announced

Date:  August 13, 2026
Questions? 
Please contact: Leadership Development Subcommittee

The NWCG Qualifications Management Committee (QMC) and Leadership Development Subcommittee (LDSC) are proud to announce the recipients of the 2025 Paul Gleason "Lead By Example" awards. Award categories include Initiative and Innovation, Mentoring and Teamwork, and Motivation and Vision.

Congratulations to the awardees:

  • Hunter Bell, U.S. Forest Service — Initiative and Innovation
  • Shannon Deane, U.S. Wildland Fire Service— Initiative and Innovation
  • Chris Delaney, U.S. Wildland Fire Service — Motivation and Vision
  • Sean Peterson, U.S. Forest Service — Mentoring and Teamwork

References:

Paul Gleason Lead By Example Award

Wildland Fire Leadership Development Program (WFLDP)

Leadership Development Subcommittee

LMC Equipment Bulletin 26-001: Aquatic Invasive Species – Seasonal Reminder for Mussels

Date:  July 30, 2026
Questions? 
Please contact: Equipment and Technology Subcommittee

The Logistics and Equipment Management Committee (LMC) issued Equipment Bulletin 26-001: Aquatic Invasive Species - Seasonal Reminder for Mussels, reminding the wildland fire community that aquatic mussels continue to be a problem. Mussels rapidly colonize hard and soft surfaces, including aquatic plants and fire equipment, clogging pipes, fouling motors, disrupting water systems, and impacting native species.

To help prevent their spread, fire personnel must follow the decontamination procedures outlined in the NWCG Guide to Preventing Aquatic Invasive Species Transport by Wildland Fire Operations, PMS 444. Additionally, report any sightings immediately to your Lead Resource Advisor and include clear, close-up photos (with a pen or your hand for size reference) and location details.”

Read the complete LMC Equipment Bulletin 26-001, to learn more. 

References:

NWCG Alerts

LMC Equipment Bulletin 26-001: Aquatic Invasive Species - Seasonal Reminder for Mussels

NWCG Guide to Preventing Aquatic Invasive Species Transport by Wildland Fire Operations, PMS 444

Intermediate Faller (FAL2) Position Task Book Update

Date:  July 24, 2026
Questions? 
Please contact: Tree Felling Subcommittee

NWCG Operations Management Committee (OMC) has issued an update to the NWCG Position Task Book for Intermediate Faller (FAL2), PMS 311-91. To ensure clarity for both trainees and evaluators, the updated FAL2 Position Task Book (PTB) explicitly states who is authorized to sign off on your tasks:

“Evaluators must be qualified as a FAL2, or an Advanced Faller (FAL1).”

If you are currently working out of a previously published version of the FAL2 PTB, you do not need to restart. However, OMC highly encourages you to take the following step to prevent any confusion in the field:

  • Print and replace the updated evaluator information page (page 2) in your current physical PTB.

References:

Intermediate Faller (FAL2) Position Page

RMC Memo 26-01: Transition Plan for Implementing Updates to Intermediate Faller (FAL2) Position Qualifications

NWCG Position Task Book for Intermediate Faller (FAL2), PMS 311-91