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2024 WOR: Communication

 Day 1  |  Day 2  |  Day 3  |  Day 4  |  Day 5  |  Day 6  |  Day 7  |  Letter to Leadership

 

Communication

Have you ever been talking with someone and had the feeling that you just aren’t understanding each other? Maybe you were trying to deliver a message and it didn’t land well, or there was no reply, and you were left to interpret body language? Or you were receiving a message and distractions were present like a noisy environment, a sense of urgency, or position rank? If that instance lingered in your mind, you experienced a breakdown in communication and the natural human desire to communicate effectively. 

The challenges of communication were numerous on the Mendocino Complex. As a part of the Facilitated Learning Analysis (FLA) following the entrapment on August 19th, interviews were conducted with numerous key personnel involved. The lessons they shared were broken into the categories of Aviation, Intercrew, Fireline, and Overhead. Each category of lessons learned contained takeaways about communication. Upon review of the airtanker drop that resulted in one firefighter fatality and multiple firefighter injuries days earlier, the notification and acknowledgement of impending aerial drops was documented as a safety issue for review. 

There’s no question that for our craft to evolve, as wildland fire professionals we must work to continually improve our communication skills, habits, and protocols. But where do we start? 

The Mendocino Entrapment FLA Team posed numerous communication questions for discussion. Think of your own experiences and consider some of these questions that came out of the fire. 

Discussion Questions:

  • When you give a message, how do you obtain confirmation that it has been understood? When you receive a message, how do you confirm that you are understanding it correctly? 
  • What is the difference between briefings given to a group of people who commonly work together and a briefing between a group of people who just met?
  • In your experience, what difficulties and benefits have you found working with other agencies? How might you put added effort into ensuring smooth communication with resources from other agencies?
  • Have you ever been given a compressed or abbreviated briefing? What essential information needs to be included in a compressed briefing? 
  • In today’s environment of large fires and minimal logistical support (especially during PL 5), what can you do to compensate for communications issues? 
     

Resources:

 

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NEW! M-280, Resource Advisor, Fireline (Instructor-Led) Course Available Now

Date: January 29, 2026
Questions? 
Please contact: Resource Advisor Subcommittee

NWCG is pleased to announce the new M-280, Resource Advisor, Fireline (Instructor-Led) course is now available. This training supports individuals working towards Resource Advisor, Fireline (REAF) incident qualifications.

M-280, Resource Advisor, Fireline (Instructor-Led) training prepares students to serve as a Resource Advisor, Fireline (REAF) as defined in NWCG Incident Position Standards for Resource Advisor, Fireline, PMS 350-112. This course presents scenarios that reflect the diverse challenges a REAF may encounter during an incident. Through these scenarios, participants gain hands-on experience and an understanding of REAF responsibilities in a controlled learning environment.

References:

Resource Advisor, Fireline Position Page

NWCG Position Standards for Resource Advisor, Fireline, PMS 350-112

M-280, Resource Advisor, Fireline (Instructor-Led)

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2026 Updates to the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1

Date: January 23, 2026
Questions? 
Please contact: Incident and Position Standards Committee

The Incident and Position Standards Committee has updated the NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1.

These updates address changes to incident position names and requirements for qualification, training, and experience. Updates related to the implementation of Complex Incident Management (CIM) and Incident Performance Training Modernization (IPTM) are also included.

The NWCG Wildland Fire Position Qualification Flowchart, PMS 308 has also been updated to reflect the recent changes.

References:

NWCG Standards for Wildland Fire Position Qualifications, PMS 310-1

NWCG Wildland Fire Position Qualification Flowchart, PMS 308

IPSC Memo 26-01: January 2026 Updates to the NWCG Standards for Wildland Fire Positions Qualifications, PMS 310-1

Incident Business Committee Memo 26-01: Updated Emergency Equipment Shift Ticket, OF 297

Date: January 22, 2026
Questions? 
Please contact: Incident Business Committee

The Incident Business Committee (IBC) has released Memorandum 26-01: OF 297 and 2026 Fire Use. This memo informs the wildland fire community that the updated Emergency Equipment Shift Ticket, OF 297 is available for download and can be ordered through the Great Basin Cache.

Beginning January 15, 2026 the previous version of the OF 297 form has been discontinued.

For further details, please contact your IBC representative.

References:

Incident Business Committee Memorandum 26-01

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Date: December 22, 2025
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Please contact: Fire Behavior Subcommittee

NWCG is excited to announce that the new S-390, Introduction to Wildland Fire Behavior Calculations (Blended) training is now available on the Wildland Fire Learning Portal.

This third course in the series combines online and instructor-led training components aimed at individuals who are involved in planning, managing, and executing wildland fire and prescribed burn operations; who require a thorough understanding of fire behavior calculations to enhance effectiveness and safety. This includes students who require the knowledge and skill necessary to perform the duties of a Type 3 Incident Commander (ICT3), Division/Group Supervisor (DIVS), or Prescribed Fire Burn Boss Type 2 (RXB2).

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